Privacy Policy

1. Introduction

At Fearless Birth Doula, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

We are committed to handling your data lawfully, fairly, and transparently in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

a) Information you provide directly

Name and contact details (email address, phone number, postal address).

Information shared in surveys, forms, or when contacting us for support.

b) Information collected automatically

Technical information such as your IP address, browser type, operating system, and device.

Usage data including pages visited, time spent, and actions taken on our website or course platform (collected via cookies or analytics tools).

3. How We Use Your Information

We use your personal data to:

Provide customer support and respond to your enquiries.

Send you service updates, reminders, and relevant information.

Send marketing communications (only if you’ve opted in).

Improve our services, website performance, and user experience.

We will only use your personal data for the purpose it was collected unless we reasonably consider another use compatible with that original purpose.

4. Marketing Communications

If you opt in to our mailing list, we may send newsletters.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We will never sell, rent, or trade your information to other organisations for marketing purposes.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse website traffic.
You can manage or disable cookies through your browser settings, though this may affect certain website features.

6. How We Store and Protect Your Data

Your data is stored securely on password-protected systems and trusted third-party platforms (e.g., Teachable, Kajabi, ThriveCart, or similar — insert relevant tools).

We only grant access to authorised team members who need your information to deliver services.

We regularly review our systems to maintain appropriate technical and organisational measures to safeguard your data.

7. Sharing Your Information

We only share your personal data when necessary to deliver our services or comply with legal obligations.
This may include:

Service providers (e.g., website host, payment processors, email marketing platforms).

Professional advisors (e.g., accountants or legal counsel).

Regulatory bodies or law enforcement, if required by law.

All third-party service providers are required to maintain data protection standards consistent with GDPR.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
When no longer needed, we securely delete or anonymise your data.

9. Your Rights

You have the right to:

Access a copy of your personal data.

Request correction of inaccurate or incomplete data.

Request deletion of your personal data (“right to be forgotten”).

Withdraw consent for marketing communications at any time.

Request restriction or objection to data processing.

Request data portability.

To exercise any of these rights, contact us at [insert contact email].

10. International Data Transfers

If we use service providers based outside the UK/EEA, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years old.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

Fearless Birth Doula
Email: fearless.birth.doula@gmail.com
Website: www.fearlessbirthdoula.co.uk
Registered business address: 33 Edenvale Rd, Mitcham, CR4 2DP

Approved by: Andrea Colombo-Grant, Founder, Fearless Birth Doula

Date: January 2026